Response Guide to Consumer Questions

Did a customer reach out with a question about their rebate? Here are some common responses you can copy + paste to answer their questions. Additionally, they can be directed to our consumer rebates team at cs@westock.io for inquiries that require more information.

How long will it take to receive my rebate?

WeStock processes receipts within 72 hours of their submission.

I'm having trouble submitting my receipt.

Please contact cs@westock.io from the email address you signed up for the offer with.